Trade Mart is one of the few E-Commerce marketplaces in Pakistan that let you sell your goods, providing you a chance to fill a market breach and sell your products.
Trade Mart offers the right of entry to a consistent platform where persons and big businesses can raise and progress while bringing into long-term associations with clients. Trade Mart is not only a stage to increase one’s business but also a noticeable marketplace to easily sell in Pakistan.
Yes, you will tie into a contract according to the given terms and conditions.
No, you can list as many as you desire this is totally free.
No, currently this feature is not available.
Your bank account details are needed for transferring your funds once the product has been pay for.
Trade Mart charges nothing from the seller in any form.
Yes, from Monday to Saturday 9 a.m. to 6 p.m. PST. You can contact us on the given contact details.
Yes, for purchasing flyers and stuff sellers also need a customer account.
Currently, Trade Mart allows 2 to 3 payment methods.
User reviews really matter to us and we appreciate your honest feedback either good or bad, as we are trying our best to improve the experience for our buyers and sellers so we look forward to your suggestions. For making some suggestions or reporting something, contact us at cs@trademart.pk
Signing up as a customer on Trade Mart following steps given below
Note: If you want notification about the newest discounts and best deals you have to ensure to click and check on the Sign up for Newsletters.
In the Trade Mart account, how can you add a new delivery address?
For purchasing a product on Trade Mart, follow these steps:
Note: You will receive a call or email confirming your order.
The single shipping method is used at Trade Mart.
If you want to know about product detail go to the product page and click Ask a Question. There you can ask product-based queries such as product's warranty, specifications, etc.
By viewing their ratings and comments you can choose your bestseller easily.
On official working days, Trade Mart prefers overnight delivery for all orders received till a specific time.
You can ask about the availability of a warranty from the vendor directly by clicking on Ask a Question.
Yes, until or unless the order has not been ready to dispatch. Following things you can alter are:
For the Modification Process follow these steps:
For any further amendment kindly contact us through e-mail.
It’s better to place a new order with the changed quantity of the same product.
It’s mean on at that moment product is not available in stock with any of the vendors. But once it is back in stock, you can place the order.
Note: Turn on the notification and provide your email ID. You will be notified, once the product is back in stock.
By following steps download the invoice:
You have the option to cancel your order unless it has not been dispatch. Follow these steps for canceling your order:
No, only valid reasoning cancellation is accepted by the control team after a detailed inspection of the cancellation request.
No shipping charges apply on return products.
No, you can only return the default/damaged product.
No, after the expirer period no appeal of return and replacement of any product is accepted.
- Wrong Size/ Color/ Style/ Quantity
- Missing Parts/ Accessories & Empty Packages.
- Defective/ Damaged (if not under Manufacturer's Warranty*)
- Not as per descriptions
Refund will be credited to your Trademart account wallet or you may order something else in that payment range. No cash refund is available on Trademart.
The same mode of payment is used for a refund as the payment was made. But it doesn’t apply to COD payment.
The refund period is 15-days from the purchase date. You can apply for a refund/replacement within the given duration.
Refunds are usually created in the following conditions:
It is subject to the method of payment. Please refer to the list below:
Note: If you have not got the refund within the specified time, please contact your bank's customer care to identify the status of the transaction.
We use two ways of initiating a refund:
Note: We will inform you about the method and timelines before refund.
When Order ID is missing on the package and receive the product is not as per your claim.
By this mode of payment, your refund will be credited to the wallets of your Trademart account.
Follow this path to check refund status:
If you do Self-Shipment, Trade Mart will pay back the courier charges (up to Rs.300) in form of Wallets.
In this case, there is no refund in form of cash it will either be credited to your Trademart account wallet or you may order something else in that payment range.
Note: We don’t refund in Cash.
We agree to take numerous modes of payment such as Credit Cards, Debit Cards, and Cash on Delivery (COD). You can view and choose your payment mode at the time of checkout.
Yes, COD is available on all products.
It is the same as other methods of payment. So our sales team member calls for confirmation.
Payment can fail due to a procedural bug or incorrect payment authorizations. If the amount has been subtracted from your account deprived of order approval, please do not place another order for the same product. In 48-hours, by the system confirmation of order will take place automatically and through Email and SMS, you will be notified. Though, if you get a payment failed notification or your order is not verified, kindly check with your bank for information or contact us. It might be vital to give in to a screenshot of your account report.
Note: Please stay rest guaranteed that your amount will be given back to you in case of failed order transaction.
You can always subscribe to Trade Mart and turn on your notifications. You will be informed by email or message.
Promo Codes are added on the Checkout page. The choice for using promo code will seems at the end of the Checkout page. Enter the given promo code and get on Apply button to activate discounts on your order.
No, only a single promo code for each order is allowed.
Yes, the promo code will be discarded because once it will be applied then it cannot be reused.
On different purchases, you will get different reward points and the collection of these reward points at a certain period turns into cashback rewards or gifts.
Note: Within 12 hours, our team would approve your seller account through email verification
No, it is a completely free process.
We believe in the satisfaction of customers. With us, you will increase your profits with less advertising fees, free of cost online business will lead to more sales more customers more happiness.
For adding new products:
Note: This will take at least 12-24 hours for the team to check your product listings and approve them. After approval, you’re ready to sell active products.
Adding multiple variations for the product:
Note: You can open the products page. By hovering on the product setting button appear on the right side. Click on that button dropdown list appear select edit product and add features and variations by going on related tabs.
Minimum order quantity: the minimum number of items that a customer can buy at a time.
Maximum order quantity: the maximum number of items that a customer can buy at a time.
Images should not go beyond 2MB. Supported formats are JPEG, GIF, and PNG.
Options Settings let you modify the settings and choices for creating the goods look and make allowances for products.
Options Type:
It lets you choose by what means the selections and alternates of this product seem and work on the storefront:
Simultaneous: Consumers can select the variation for each preference freely and in any order. Example: Blue small, red large, blue medium
Sequential: Selections and alternates are taken one after another, in a given set of orders Blue Small, Blue Medium, Blue Large
Exceptions type: Select a category of product choice exceptions:
Forbidden: Identify Forbidden groupings on the Options tab. Clients won’t be able to buy a product when they pick out a forbidden combination of selected variations.
Allowed: Identify the Allowed mish-mash on the Options tab. Clients will simply be able to choose these combinations of preferred alternates.
List Price is for offering discounts on any product. For applying list price set its value lower than the original price of the product that will display a discount label on the product at a storefront.
Note: This is optional.
This term refers to the number of products available in the stock. You can optionally indicate the total number of products available in your stock.
Track with options: if you fix the selection to track with options, you'll need to fix the quantity of in-stock pieces on your own for each mish-mash of the options. This way, if one of the variations from the listing has been sold out, you can still use the same listing to
Track without options: You don’t need to fix up the quantity of in-stock pieces separately for each option.
Do not track: The record is not hunted down according to sales, you need to by hand alter the stuff left every now and then.
These are the list of words that help in searching for products easily.
Full description: Full description is the detail about the product that appears on the product details page of the storefront. The explanation can be either plain text or a setup HTML text. Use the tools given in the Full Description text box for this.
Short description: It is a short description of the product that seems on the storefront product list.
Promo text: It is an added block with data about the product that display on the product page at the top right side. This makes it easier for users to glance at the specifications and features of the product.
You have to be beware of false (duplicate/unofficial) sites and fake offers. Trade Mart advises you to never share your Account Details like Personal Details, Passwords, OTP, or Credit/Debit Card Details with anyone on Call or Email. Our representative will not call any of our customers and ask them to deposit funds in any Bank Account. This is not in our policy if any issue occurs then officials with contacting our customers with the proper channel. Because we never Offer any Contest with Cash Rewards or Lottery Prizes. Instantly state any Deceitful or Doubtful Email/Call/SMS to Trade Mart customer care team.
Our team tries their best to provide you complete safety but also you have to be careful while sharing your details and devices with anyone.
You can easily contact us on the given contact details.
Trademart is Pakistan's largest fully managed B2B and B2C online E-commerce marketplace facilitating more than 30 industries to list business profile, their products and related details, connecting millions of suppliers and buyers online and offers a trusted and safe online buying and selling experience.
Trademart connects small, medium businesses, wholesalers, and retailers all over the Pakistan with buyers. The marketplace exclusively sells genuine products—no knockoffs/counterfeits —so customers know they're getting high-quality products.